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AMC Includes
i. Hardware Cleaning & Installation.
ii. Operating System Installation.
iii. Software Installation & maintenance of common software applications.
iv. Consultation of hardware changes & hardware purchases.
v. Installation of LAN, Internet & other hardware devices.
vi. Standby support of PC parts up to 10 days.
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AMC Does Not Includes
i. Hardware Crashes, damage or failures.
ii. Repair charges or replacement charges of new parts.
iii. Warranty claim charges or processing charges including postage, freight
& Octrie.
iv. Software’s to be installed must have that customer his own license
agreement.
v. Warranty approval or rejection is not covered in AMC that rights are
reserved by your hardware manufacturer or supplier.
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How to call for AMC
i. Please call on following numbers to get AMC call
0231-5612799, 3092799, 2640009.
These numbers are written by its priority wise so please call 1’st number
first if that is busy then only call another number. (Avoid calling on mobile
numbers as call will not be register in case of on site support of that called
person)
(Calling Time 9:00 AM to 7:00 PM Monday to Saturday)
ii. You can also register your complaint online at following URL
http://www.ost-in.com/Services/
(24*7*365
i.e. anytime)
iii. You can have a live online chat using following ids
Oracle25i@yahoo.com or
Master.blaster@rediffmail.com
(Logging Time 9:00 AM to 9:00 PM Monday to Saturday)
iv. You can also mail us to get AMC call
support@ost-in.com (24*7*365
i.e. anytime)
v. For guidance or any technical information apart from AMC call you can call
our expertise on following mobile numbers which ever is convenient to you.
9371697299, 9225807299, 9822507299, 9371717299.
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AMC Follow-ups
v. AMC call will be executed within 5 business hours & in case of
Reinstallation or major problem AMC call will be executed on next business day.